Refund and Return Policy

Overview of Our Refund Policy

At V380 Pro , we are committed to providing high-quality products and exceptional customer service. However, if you’re not satisfied with your purchase, we offer a hassle-free return process under specific conditions.

Eligibility for Returns

To ensure fairness and maintain product quality, please review the following eligibility criteria:

• The product must be returned in its original packaging .
• It should remain unused and free from any damage or tampering.
• Return requests must be initiated within 7 days of delivery .

Important Notes:

• Shipping charges are non-refundable , even if the product is returned due to dissatisfaction.
• If the return is approved, the refund will only cover the cost of the product itself.

Steps to Initiate a Return

1. Contact Support : Reach out to our team via whatsapp or call us at 03111123235.
2. Provide Proof of Purchase : Share your invoice or order confirmation details.
3. Ship the Product Back : Once approved, send the item back to our warehouse using the provided address.

Note: Customers are responsible for the return shipping costs unless the return is due to an error on our part (e.g., wrong product shipped).